Human Resilience. Organisational Strength

Trauma-Informed Workplace Consultancy for People, Culture and Sustainable Business Performance

Help Your People Thrive - and Your Business Grow Stronger

We help employers create healthier, more supportive workplaces where people can do their best work - reducing the impact of stress, trauma exposure and burnout while strengthening retention, leadership and long-term performance.

Move beyond awareness and turn your commitment to people into meaningful, measurable change.

The Challenge

When Your People Are Under Pressure, Your Business Feels It Too

In high-pressure, customer-facing and trauma-exposed environments, even committed teams can find the strain beginning to show:

  • Burnout, stress and reduced productivity

  • Compassion fatigue and secondary trauma

  • Rising sickness absence and presenteeism

  • Recruitment, engagement and retention challenges

  • Increasingly complex employee and customer needs

  • Pressure on line managers and senior leaders

  • Inconsistent people-management practice across teams

Awareness training can be a valuable first step. But on its own, it rarely changes the everyday systems, behaviours and support that people rely on.

With the right support, you can reduce avoidable pressure, retain experienced people and create more consistent performance across your teams.

We work alongside your leaders to create a practical, measurable route from good intentions to lasting change—shaped around your people, priorities and business goals.

That's where we help.

What we do

Practical Support for Healthier Teams and a Stronger Business

We bring together thoughtful assessment, people strategy, leadership development and hands-on implementation. The result is support that meets you where you are and helps you make steady, meaningful progress.

Trauma-Informed Organisational Audits

Get a clear view of your risks, strengths and highest-value opportunities - then prioritise action where it will make the greatest difference.

  • Executive and stakeholder interviews

  • Employee consultation

  • HR policy and process review

  • Workplace culture assessment

  • Prioritised strategic recommendations

Workforce Wellbeing & Resilience Consultancy

Reduce the impact of burnout, absence and trauma exposure while helping employees sustain performance in demanding roles.

  • Burnout and absence prevention

  • Secondary trauma awareness

  • Reflective practice and psychologically informed supervision

  • Team resilience and sustainable performance

  • Line-manager capability and support

Leadership & Culture Change

Give senior leaders and line managers the confidence, tools and accountability to lead safer teams, manage pressure effectively and protect performance.

  • Executive and leadership coaching

  • Manager development workshops

  • People and culture strategy

  • Change management and stakeholder engagement

Implementation Programmes

Convert strategy into consistent practice, measurable progress and lasting capability.

  • Trauma-informed workplace action plans

  • Internal champion and ambassador programmes

  • Manager and employee development pathways

  • Ongoing consultancy, measurement and review

Our Approach

A Clear, Supportive Path to Lasting Change

1. Assess

We evaluate your business's current trauma-informed capability, workplace culture, people policies and workforce needs.

2. Plan

We turn the evidence into a focused roadmap with clear priorities, ownership and measures of success.

3. Embed

We work closely with your leaders and teams to put the plan into practice, build confidence and develop the capability to carry the work forward.

4. Sustain

We track progress, reinforce accountability and help you sustain the gains long after the initial engagement.

Frequently asked questions

You've got questions. We've got answers.

What is the difference between consultancy and training?

Consultancy focuses on organisational change. We help leaders assess, plan, implement and sustain trauma-informed practice through strategy, coaching, implementation support and workforce development.

Training typically focuses on developing knowledge and awareness. We do this too!

We have already completed trauma training. Can you still help?

Yes.

Many organisations have invested in training but struggle to embed learning into day-to-day practice.

Our consultancy helps translate knowledge into action by supporting leadership, culture, policies, systems and workforce wellbeing.

How do you assess whether a business is trauma-informed?

Our assessment process may include:

  • Leadership interviews

  • Staff surveys

  • Policy and procedure reviews

  • Organisational culture assessments

  • Workforce wellbeing reviews

  • Gap analysis against trauma-informed principles

We then provide a practical roadmap aligned with your workforce priorities, operating environment and commercial goals.

Which types of business do you work with?

We commonly partner with:

  • Customer-facing and people-intensive businesses

  • Professional and financial services firms

  • Retail and hospitality businesses

  • Private health, care and wellbeing providers

  • Technology and high-growth companies

  • Construction, logistics and operational employers

  • Legal, insurance and claims organisations

  • Employee assistance and occupational health providers        

Any employer whose people work under sustained pressure, support vulnerable customers or encounter distressing situations can benefit from a trauma-informed approach.

How long does a consultancy project usually take?

Projects vary depending on scope and organisational needs.

Some organisations engage us for a one-off audit over several weeks, while others work with us over 6 to 12 months to support implementation and culture change.

Can you provide ongoing support after the initial project?

Absolutely.

Many clients choose ongoing consultancy, coaching, leadership support, reflective practice facilitation, or implementation guidance to help maintain momentum and achieve long-term change.

How will we measure impact?

At the start of each project we agree clear outcomes and success measures.

These may include:

  • Employee and manager confidence

  • Wellbeing, engagement and absence indicators

  • Leadership and line-manager capability

  • HR policy and process development

  • Organisational readiness and culture measures

  • Trauma-informed practice measures

  • Retention, performance and customer outcomes

Our goal is to demonstrate meaningful organisational improvement, not simply attendance at training events.

Do you work with senior leadership teams?

Yes.

Embedding trauma-informed practice requires leadership commitment and strategic alignment.

We regularly work with CEOs, People and HR Directors, Operations Leaders, Executive Teams, business owners and line managers to build sustainable organisational change.

What happens during the free strategy session?

It is a confidential, no-pressure conversation focused on your organisation and what would be most useful to you.

We'll explore:

  • Your current challenges

  • Existing trauma-informed initiatives

  • Workforce wellbeing concerns

  • Desired outcomes

  • Potential next steps

If it feels like a good fit, we can suggest suitable options. If not, you will still leave with greater clarity about possible next steps.

Why Change Often Fails

Many organisations invest in trauma training and expect practice to change automatically.

Unfortunately, awareness alone rarely transforms culture.

Without leadership alignment, implementation planning, workforce support and accountability, even the best training can struggle to create lasting impact.

That's why our consultancy focuses on embedding trauma-informed principles into the systems, behaviours and culture that shape everyday practice.

Because lasting change requires more than training. It requires implementation.

Ready for a Conversation About What Comes Next?

If you would like to strengthen workforce wellbeing and embed trauma-informed practice, we would be glad to hear what is happening in your organisation and explore how we might help.

Start With a Free 30-Minute Conversation

In this conversation we'll:

✓ Explore your current challenges

✓ Discuss what's working and what isn't

✓ Identify practical opportunities for improvement

✓ Recommend appropriate next steps

Our founders' background

About Dr Liz Royle

Liz started her crisis intervention career in 1996 and her experience spans many settings. As Senior Welfare Officer for Greater Manchester Police up to 2004, Liz was responsible for developing proactive strategy and training initiatives as well as leading a team providing 24 / 7 emergency cover and an immediate response herself following numerous line-of-duty police officer deaths, murders, suicides, hostage situations, multiple fatality accidents, public order and firearms incidents.

Since then, she has helped organisations including NHS Trusts, emergency services, the Council of the European Union, private and public sector, to strategically prepare for, and respond to, the human impact of workplace crises and trauma. Her past clinical career included training in Eye Movement Desensitisation and Reprocessing (EMDR) in 1999 and becoming an EMDR Europe Approved Consultant in 2007. Liz has worked extensively with clients suffering from Post-Traumatic Stress Disorder and crisis reactions resulting from childhood abuse, workplace violence, acts of terror and natural disasters. She was a founder member of the UK Psychological Trauma Society and is a multi-published, international author.

Liz has presented at many conferences around the world including the US, Europe and Oceania. She has been a certified trainer in Group Crisis Interventions for the International Critical Incident Stress Foundation for 20 years.

Family and nature are important for Liz in balancing her trauma work. She has two grown-up children and spends her spare time training up her border collie to work with her family’s sheep.

About Cath Kerr

Cath is an Associate Fellow of the British Psychological Society and a Chartered Counselling Psychologist. She began her career in the voluntary sector working with people who had experienced domestic violence.

Since then, she has gone on to specialise in managing the psychological impact of critical incidents, with an Masters in Psychological trauma and around 25 years’ experience of working with high-risk organisations and clients suffering from the full range of reactions to crisis and trauma from acute stress to Post-Traumatic Stress Disorder (PTSD). These have included serious assaults, sexual violence, hostage situations, firearms incidents, witnessing violence and death.

She is an EMDR consultant, internationally published author, and presenter. She is passionate about early intervention and getting support to people as soon as possible, this involves helping organisations to consider the extremely valuable human aspect of their business, enabling them to stay on course whatever storm they were forced to weather!

Working in the world of trauma has highlighted Cath’s awareness that life can change in a heartbeat, and that we never know what is around the corner. So, staying in the present moment enjoying a good work life balance, and connecting with her family, friends (and dog Max 😉) is extremely important to her   

Invest in your people before challenges become crises

Build a stronger, more resilient organisation with expert training, practical tools and trusted support.

Important health information

The content of this website and the related information resources and courses are for educational purposes only and do not constitute medical advice.

KRTS International is a limited company registered in England. Company No. 7361142

Telephone: +44 (0)333 939 8650 

Mail: KRTS International Ltd, PO Box 112, Liverpool, UK L36 0WW
Registered Office: The Oaks, 3 Village Road, West Kirby, Wirral CH48 3JN.