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A crisis brings out our primitive ancestors! The human response to a crisis that threatens us, or our world, evolved millions of years ago in our primitive ancestors. This survival response was developed to deal with threats such as predators, famine, drought or marauding tribes but...

When something happens that is highly distressing and unexpected, most people will experience a reaction that can be unpleasant, disturbing and potentially overwhelming. In the majority of cases, this reaction will subside over time as we gradually come to terms with the experience and its effects. Common...

For some organisations, it’s inevitable their workers will face critical incidents. It’s also inevitable that someone will be left dealing with the people aspects of business continuity and impact of human distress on day to day operations. If that person is you, you could be dealing with: Pressurised...

We often use the term “critical incident” rather than “traumatic incident” to reflect the subjective nature of trauma. A critical incident is an opportunity to consider the impact of an event. After all, it is the human reaction that we are managing. The International Critical...