Emotional resilience for crises and major incidents best practice
Lessons from the real-world: A practical guide after crises and major incidents
A crisis that threatens emotional resilience can be a large-scale event – such as a natural or man-made disaster, act of terror and of course a pandemic – or a less widespread event in an organization such as serious accidents, violence and suicide.
There is consensus amongst professional bodies and clinicians regarding best practice for creating emotional resilience for such events in the workplace.
What is less well understood, is how this translates to real-world implementation.
A research topic
We collaborated with Resilience First – the world’s largest business network sharing knowledge, influencing policy and shaping practice on resilience – to produce a white paper that aimed to discover
- The key ingredients to successful guidance implementation
- The common pain points and pitfalls and how they can be overcome
- Potentially hidden issues that impact on organisations’ ability and/or willingness to act on the guidance
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The need to understand
Poor mental health costs UK employers £45 billion annually and, on average, causes 5.8 days annual sickness absence per employee. Presenteeism costs three times more than sick leave.
The impact of a major incident on individuals can be immense. Even when an affected employee has access to professional services, as many as 80 percent don’t seek support and it’s often the people that most need the help that find it hardest to access it.
To create resilient workplaces, managers need the skills and confidence to recognise the range of crisis reactions, offer informal social support and signpost employees to additional support when necessary. 69% of UK line managers say that supporting employee wellbeing is a core skill, but only 13% have received training in this.
The ripple of a major incident extends into the fabric of our society. The link between psychological trauma and family breakdown, drug and alcohol abuse, homelessness, violence, suicide, poor physical health and crime is well established.
Why this matters even more now
It goes without saying that world events over the past few years severely tested emotional resilience on a wide scale – and continue to do so.
Mental health is perceived to be more important than ever so it’s a timely opportunity to reflect on the realities. Many organisations, and end users, are scrutinising how they tackle this subject and requiring more efficiency and effectiveness and less challenges and waste.
Many are reviewing what they do not only in the face of such demand but also because some are suspecting their strategies are missing “something.”
If just one person is helped by the guidance and recommendations, then it will be worthwhile.
Download your free copy of Emotional Resilience for crisis and major incidents. No need to enter your details!